Solutions
Live chat shaped around how your business works
Pick the page closest to your business to see the problems HTchat solves, example conversations, a setup checklist and an honest list of what isn't available yet.
- Ecommerce
Answer the question that stands between a shopper and checkout
Stores selling physical products · Shops with recurring sizing, shipping or returns questions · Teams of one to five handling support next to fulfilment
Read more → - Online Stores
A shop assistant on every page, even when the shop is just you
Solo founders and makers · Boutiques, craft and gift shops · Stores where most visitors arrive on a phone
Read more → - SaaS
Catch trial users at the moment they get stuck
Early-stage SaaS with founders doing support · Product teams running free trials · B2B tools where sales and support share one queue
Read more → - Agencies
Add live chat to client sites without mixing client data
Web design and development agencies · Freelancers maintaining several client sites · WordPress and WooCommerce specialists
Read more → - Small Business
Live chat you can set up before your coffee goes cold
Local service businesses · Clinics, salons, tutors and trades · Owners who answer customers themselves
Read more → - Customer Support
A support queue your whole team can work from without stepping on each other
Support teams of two to ten agents · Operations teams that share customer chat · Businesses moving from email-only support
Read more →