Live chat software that answers visitors while they're still on the page
Most questions that stop a purchase or a sign-up take thirty seconds to answer. HTchat puts a chat window on your site and routes every message into one inbox, so somebody on your team can reply while the visitor is still deciding.
Why live chat beats a contact form
A contact form asks the visitor to leave, wait and remember to check their email. Live chat keeps the conversation on the page they're reading. You also see which page that is, which saves a round of "what were you looking at?".
What you get on day one
Everything below is part of the product today, not a roadmap slide.
- A chat widget installed with one line of code
- A shared inbox with open, closed and all conversations
- The visitor's current page, referrer, browser, device and approximate location
- Optional name and email capture before or after the first message
- Browser notifications and a message sound for new chats
Built for small teams
HTchat is meant for teams of one to a few people who answer chats alongside other work. There's no ticketing jargon to learn: conversations are open until you close them, and they reopen when the visitor writes back.
Common questions
- How long does it take to go live?
- Usually a few minutes: create an account, copy your snippet and paste it before the closing body tag of your site.
- What does it cost?
- HTchat is free while it's in beta. Pricing will be published before paid plans start.