Live chat for WooCommerce stores
WooCommerce runs on WordPress, so you install HTchat with the same WordPress plugin. The widget then appears on your shop, product, cart and checkout pages without extra setup.
Catch questions at checkout
Checkout is where coupon codes fail, shipping costs surprise people and payment methods get questioned. Live Visitors shows who is on the checkout page right now, and a chat started there tells you exactly where they were.
Keep store data where it belongs
Orders stay in WooCommerce; conversations stay in HTchat. The plugin doesn't add chat tables to your store database, which keeps backups and migrations simple.
Answer the repeat questions once
Put your delivery times and returns policy into the AI agent's knowledge. It replies from that text and hands order-specific questions to your team.
Common questions
- Is there a separate WooCommerce plugin?
- No. The HTchat WordPress plugin works on any WordPress site, including WooCommerce stores.
- Can it see WooCommerce orders?
- Not yet. Order details aren't connected, so order questions go to a teammate.