HTchat Help Centre
Find the answer, then get back to chatting.
Step-by-step help for getting started, setting up your website and taking care of conversations.
Start with these guides
01 · Getting Started
Your first conversation
Install the widget, send a test message and answer it from the inbox.
Read guide 02 · InstallationInstall on WordPress with the HTchat plugin
Download the plugin, connect your site and verify it.
Read guide 03 · InboxUsing the shared inbox
Open, closed and all conversations, unread counts and replies.
Read guide 04 · AISet up the AI agent
Let AI answer from your own questions and answers.
Read guideBrowse by topic
Choose where you are in the process. Every guide includes a next step.
Getting Started
Installation
Chat Widget
Inbox
Live Visitors
Contacts
AI
Notifications
Integrations
Billing
Security
Troubleshooting
Still need a hand?
Send a question to our team, or sign in to follow a support request.