Platforms HTchat works with
Any website that lets you add a script, plus a WordPress plugin.
Follow these steps
- 01
The embed snippet works on sites where your plan allows custom scripts: Shopify, Wix, Squarespace, Webflow and custom sites.
- 02
WordPress has a dedicated plugin that connects your site (see Installation).
Good to know
Plugin or snippet?
WordPress has a downloadable plugin that connects your site. Shopify and other website builders use the embed snippet; there is no native Shopify app in HTchat today.
Confirm your platform permits code
Website builders and plans differ in where custom scripts can be added. Follow the relevant platform guide, then verify a visitor message arrives in your inbox.