Contacts
Every visitor who left a name or email.
Follow these steps
- 01
Contacts are created automatically when a visitor gives their email.
- 02
Open a contact to see their conversations. Tags and contact notes are not available yet.
Good to know
When a contact is created
A contact is associated with an email shared during a conversation. Anonymous visitors can still chat without appearing as an identified contact.
See conversation history
Open a contact to find its linked conversations. Tags, company fields and contact notes are not available yet.