Skip to content

Keeping your account secure

Passwords, sessions and team access.

Follow these steps

  1. 01

    Use a strong, unique password. You can reset it from the sign-in page.

  2. 02

    Each business's data is isolated — teammates only see businesses they belong to.

  3. 03

    WordPress sites connect with a revocable key; you never type your password into WordPress.

Good to know

Protect your sign-in

Use a unique password and avoid sharing your account. If you lose access, request a reset from the sign-in page rather than asking another teammate for their password.

Connected websites

WordPress connections use a revocable site key. Disconnect an old site when you stop using it; never paste your HTchat password into the WordPress plugin.

Reset your password